Setting up your Hotel

This guide walks you through everything needed to get your property up and running: creating your account, completing your hotel profile, configuring rooms and contract defaults, and inviting your team.

Step 1: Create your account

When you sign up, HotelAmplify collects the basics: your name, hotel name, email, and a password (at least 8 characters). You will also be asked two quick questions that tailor your dashboard:

• What you focus on - Sales & Events, Maintenance, or the full platform
• Your organization type - a single hotel, a hotel chain, or a management company

Your 30-day trial starts automatically - there is no checkout step between signup and the product. If you prefer, an AI-powered setup option can pre-fill your hotel details from your website; you can also enter everything manually.

Step 2: Complete your hotel profile

Go to Dashboard → Settings → General to fill out your hotel information:

• Hotel code - a short internal identifier for your property
• Address and phone number - used on contracts and documents
• Website - your hotel's public site

The hotel name itself is set during signup and shown as read-only here - contact support if it needs to change.

Step 3: Set up rooms and function space

The Rooms tab in Settings is where you define your inventory:

• Room types - the guest room categories used in group bookings and reports
• Function rooms - the meeting and event spaces used for BEOs and function bookings. Each room can be edited or deactivated as your space changes.

Step 4: Configure contract settings

In Settings → Contracts, set the defaults that appear on generated group contracts: your hotel's signatory name and title, plus the payment methods you accept. Setting these once means every contract goes out with the right details.

Step 5: Import your data

The Data & Imports tab lets you bring in existing data so you are not starting from an empty CRM. Upload your accounts and contacts rather than re-typing them.

Step 6: Invite your team

Finally, add your colleagues from Settings → Users. See the User Management guide for details on roles and invitations.