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Guide is being expandedLast verified: 2026-07-26Some details or visuals may still be incomplete.

Getting started

Introduction to HotelAmplify

HotelAmplify brings the day-to-day work of a hotel team into one place: sales relationships, group business, event documents, room operations, reporting, and guest feedback.

Start with the dashboard
HotelAmplify dashboard showing hotel context, key performance cards, recent contacts, and upcoming groups.

The dashboard gives you a starting point for the property, records, and workflows your team uses most often.

Open in HotelAmplify

What you can manage

Use the links below to jump straight into the part of HotelAmplify you are responsible for. Each area has its own walkthroughs, terminology, and next steps.

Sales & CRM

Keep company relationships, contacts, group opportunities, and event activity connected.

Meetings & documents

Build BEOs and guest room contracts from the information your sales team has already collected.

Rooms & operations

Give engineering, housekeeping, and managers a shared view of room conditions and open work.

Revenue & reporting

Review property performance, compare periods, and export the reports your team needs to share.

Reviews & marketing

Respond to guest feedback and prepare marketing content while keeping a human review step.

AI Assistant

Use the assistant to draft, summarize, and organize work before you make the final decision in the product.

Organizations & access

Manage properties, users, and access boundaries as your hotel team or portfolio grows.

How the pieces fit together

A typical workflow starts with a relationship, becomes a booking or event, and then moves into documents, operations, and reporting. Your team can enter at any point, but keeping the records connected saves duplicate work later.

  1. Set up the property

    Add your hotel details, room inventory, function spaces, and initial users. Start with Hotel setup.

  2. Create the relationship

    Add the company and people in Accounts and Contacts.

  3. Build the business

    Use Groups for room blocks and event activity, then create the BEO or contract in Meetings.

  4. Run the operation

    Track maintenance, housekeeping, and inspections from Rooms & operations.

  5. Review the result

    Use Revenue, Reports, and guest feedback tools to decide what needs attention next.
Standalone tools and add-ons

Review Response Pro, Marketing Pro, Meetings Pro, and Maintenance Pro are available as standalone tools. See the current pricing page for plan and module details.

Need help choosing a starting point?

Start with Hotel setup if you are an administrator. If your property is already configured, open the guide for the workflow you own or contact support.