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Current guideLast verified: 2026-07-26

Sales & catering

Take a group from inquiry to contracted business

A group block reserves rooms at negotiated rates for a date range. HotelAmplify keeps the group, account, contact, room rates, contract, and event details together as the booking develops.

Best for

Sales, catering, and events teams

Time

10–20 minutes

Outcome

A group block with rates, status, and client documents

Before you start

  • Room types are configured for the property
  • The group dates, account, and primary contact are available
Group details lead into documents
HotelAmplify document builder showing choices for a meeting or event BEO and a guest room contract.

Once the room block and event details are ready, use the document workflows to prepare the client-facing contract or BEO.

Open in HotelAmplify

Create the group

  1. Open the group wizard

    Go to Sales → Groups and select Add Group.
  2. Enter the group details

    Add the Group Name, choose a Status, and link the group to an Account and Contact. The available statuses are Tentative, Definite, Cancelled, and Archived.
  3. Set the dates and shoulder dates

    Add the block's start and end dates. Turn on Include shoulder dates when guests should receive the group rate before or after the main block.
  4. Build the room block

    Choose whether to use one flat rate across the block or enter rates night by night. Add room counts and rates for each configured room type.
  5. Review the live totals

    Check Total Room Nights, Average Rate, and Total Revenue before saving.

Room types come from hotel setup. If the right room type is missing, finish Setting up your Hotel before building the block.

Work with an existing group

Open a group from the table to review its four working areas:

  • Details: name, status, account, contact, and dates.
  • Room Rates: room counts and nightly rates.
  • Production: room nights and revenue by room type.
  • Contract: generate, edit, preview, print, or send the group contract.

Prepare the contract

  1. Choose a contract template

    HotelAmplify fills the template with the group's details, dates, and room rates.
  2. Edit and preview the wording

    Make adjustments in the editor, then use Preview to review payment and signature sections.
  3. Print or send the document

    Use print preview to print or save the contract, or select Send Contract to email it after reviewing the recipient and message.

Connect event functions and BEOs

Event details live on Functions. Open Sales → Functions and use the Catering & AV tab to manage menus, setup, audio-visual needs, and timing in the Banquet Event Order. Functions also have their own Contract tab.

You'll know it's done when

The group has a clear status, linked account and contact, room rates that add up, and the documents your client needs for review.

Demo mode note

Sending contracts by email is disabled while you are exploring in demo mode. Start a trial before sending documents to real recipients.